Regulator's consolidated incident report
Issued 12 Sep (covers 4 Aug – 9 Sep)Official record: New Arden Water Regulator, compiled from mandatory incident notifications. Each utility reported its own incident.
Ardmore Valley Water (4 Aug), Brennick Water (19 Aug) and Calloway Shire Water (9 Sep) each detected unauthorised log-ins to StationView Remote, the product all three use to manage pump stations remotely. At Ardmore and Brennick the intruders viewed screens and downloaded configuration files but changed nothing. At Calloway a disinfection setpoint was altered; an operator noticed within six minutes and reverted it. No effect on water quality. All three were running a StationView version without the security update released in May. No ransom demand or extortion contact has been reported by any of the three utilities.